Arrival Time: 2PM (Feb- mid Dec), 4PM (mid December- Jan)
Departure Time: 10.00am
    LATE CHECK OUTS:

    Are made by prior arrangement only and require prior approval by QCHB. Late checkouts are not permitted in cases where there is a back2back booking in place. Our late checkout fees are as follows:
  • To 12pm $50
  • To 2pm $115
  • After 2pm an extra days rent
  • No Smoking inside the property.
Pets:
Pets are not permitted at the property unless prior consent has been obtained from Queenscliff & Coastal Holidays. Please ensure you clean up after your ‘pooch’, leaving the property & it’s amenities in a clean condition, otherwise a cleaning fee will be charged. Pets are not permitted on furniture and failure to comply may result in a steam cleaning fee.
Furniture/Breakages:
Please don’t remove or re-arrange furniture/bedding from one room to another. All breakages and/or losses are to be reported immediately to our staff, otherwise we reserve the right to withhold monies from the Security Bond. Breakages must be replaced and/or paid for.
Rubbish Bins:
Please remove all rubbish from inside the premises and place in the provided rubbish bins. Please place rubbish bins on roadside upon check-out.
Rubbish Pick Up Days: Rubbish Pick Up Days can be found in your house manual
General:
At Queenscliff & Coastal Holidays, our aim is to make your stay a happy one, therefore, please notify us immediately if any items in the house need attention; Eg. Light bulbs, Appliances etc. No responsibility will be taken by the booking agent for t.v.’s not working and/or reception. However, we will do our best to have a local tradesman assist you where possible.
Emergency Contact After Hours:
Office: 5258 3763
Out of hours Contact: 0448 173 187
Our office is located at 80 Hesse Street, Queenscliff (next to Scandanavia Ice-Cream)
Return of Keys:
Please return keys to our office. If the office gates are closed, please leave keys in key collection safe next to the dispenser at the front of the lane way before the gates.
EARLY CHECK –IN
Should you require an early CHECK-IN from 11am the following terms apply
• 11am Check-in charge of $50 .
• Early check-ins are NOT available where there is a back2back booking in place.
• Early check-in is NOT available in Peak Season