Guest surveys are a sure way of keeping a finger on the pulse of guest expectations.
It has been the industry norm in our region to have competitive tariffs with the option of linen hire as an extra. We are finding that there is now a gradual expectation for linen & towels to be included in a holiday rental.
We are currently looking at ways on how we can meet this market demand and will follow up with further correspondence on this in the near future.

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