OWNER FAQ’s
Q: I have lost my monthly statements. How can I check or print a copy?
A:  You can easily do this through the owner login on Genkan.

Login to : http://www.genkan.com.au/login.php
Enter your email address & password (spalding)
- Accounts
- Property Accounts
- Select Property
- Historical Reports
- View or Print

Q: How do I print out end of year financial statements?
A: You can do this through the owner login on Genkan

Login to : http://www.genkan.com.au/login.php
Enter your email address & password
- Accounts
- Property Accounts
- Select Property
- Select detailed or summarised (depending in your requirements)
- Select date range (ie 01/07/15  to 30/06/16)
- View or Print

Q: Who do you recommend for Holiday Landlord Insurance?
A: We recommend that owners research what is appropriate as not all Insurance companies cover for holiday landlord insurance. We do have many owners use Terri Scheer insurance. PH 1800 804 016, email customerservice@terrischeer.com.au, www.terrischeer.com.au